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Duke Energy encourages customers to complete storm preparations

Fierce winds and torrential rainfall are expected from Hurricane Florence.

This is a storm of historic proportion that will result in widespread and extended power outages.

Our storm response plan is in place as Hurricane Florence continues to head our way. Line crews from other parts of the country are traveling to assist with damage repair from what will be a destructive storm.

We encourage you to prepare now to ensure your and your family’s safety. In addition, make any special arrangements necessary for family members with special needs.

Customers are encouraged to plan ahead.

Sing up for Duke Energy Outage Alerts.

Visit the Duke Energy website for updates.

Power Outage Information

If you experience an outage, please report it via our website, text OUT to 57801 or call 800.419.6356.

View our outage map online.

Información sobre cortes de luz

Si usted tiene un corte de suministro eléctrico, por favor repórtelo en nuestro sitio web, envíe el texto OUT al número 57801 o bien, llame al 800.419.6356.

Consulte nuestro mapa de apagones en línea.

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