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The fourteen counties already eligible to apply for assistance under FEMA’s Individual and Households Program are Beaufort, Bertie, Bladen, Columbus, Cumberland, Edgecombe, Hoke, Johnston, Lenoir, Nash, Pitt, Robeson, Wayne and Wilson counties.

Storm damage and losses from the hurricane and flooding must have occurred beginning October 4th.

Survivors are encouraged to register with FEMA as soon as possible. If you have phone and/or internet access, you may register in one of the following ways:

  • Online at DisasterAssistance.gov
  • Download the FEMA Mobile App
  • Phone 800-621-3362 (FEMA). Applicants who use 711 or Video Relay Service may also call

    800-621-3362. Persons who are deaf, hard of hearing or have a speech disability and use TTY may call 800-462-7585.

  • The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week.
  • Multilingual operators are available.

For those who do not have access to telephone or internet service, don’t be discouraged. North Carolina Emergency Management and FEMA are coming to you. Teams of State and FEMA survivor assistance specialists will be moving into affected communities soon to help people register for assistance. Additionally, disaster recovery centers are being planned and will open in the near future in affected counties.

Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Long-term, low-interest disaster loans from the U.S. Small Business Administration (SBA) also may be available to cover losses not fully compensated by insurance and do not duplicate benefits of other agencies or organizations.

Survivors should also contact their insurance company to file an insurance claim. FEMA is unable to duplicate insurance payments. However, those without insurance or those who may be underinsured may still receive help after their insurance claims have been settled.

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