Key Messages
*Federal Emergency Management Agency (FEMA) is still here. Applicants with questions, updates or issues should call the FEMA help line at 800-621-3362, for voice 711 and Video Relay Service. If you are deaf, hard of hearing or have a speech disability and use a TTY call 800-462-7585.
*Temporary Sheltering Assistance (TSA) lodging has been extended for eligible survivors currently occupied in TSA until April 14, 2017, with a checkout date of April 15, 2017.
* Survivors in North Carolina looking for rental housing may use asd.fema.gov/inter/hportal/home.htm or nchousingsearch.org/ to help find rental resources.
Designated counties
*Forty-five (45) counties are eligible for Individual Assistance (IA).
*Fifty (50) counties are eligible for Public Assistance (PA), Categories A through G.
*List of designated counties for IA and PA: https://www.fema.gov/disaster /4285/designated-areas
Individual Assistance
*Temporary Sheltering Assistance (TSA) is for eligible disaster survivors who are unable to stay in their homes and need a short-term place to stay when housing options in their area are limited. TSA is a temporary solution to help bridge the gap for survivors until they can find a permanent housing solution.
*Currently there are 267 TSA-eligible survivors lodged in 304 hotel rooms in the following North Carolina counties: Columbus, Cumberland, Edgecombe, Lenoir, Pitt, Robeson,Wayne and Wilson.
*TSA Outreach Centers are operating in Robeson, Edgecombe and Cumberland counties to support survivors with their transition into temporary or permanent housing and make referrals to resources for any unmet needs.
*FEMA can help survivors locate temporary rental resources. Applicants may receive information on housing resources by calling FEMA’s help line at 800-621-3362 or through FEMA’s housing portal: asd.fema.gov/inter/hportal/hom e.htm.
*The State of North Carolina is using http://nchousingsearch.org/ to help find housing for those displaced. Property providers can help by logging in to add or update listings, or call 877-428-8844 (toll free).
Registrations as of COB on 4/09:
*Total registrations: 81,979
*Total IHP Approved: $96 million
Help through SBA Disaster Loans
*Total SBA loans dollars approved as of COB on 4/09: 97 Million.
*To contact SBA’s Disaster Assistance Customer Service Center: Call 800-659-2955
*Email disastercustomerservice@sba.gov
*Visit SBA’s website at www.sba.gov/disaster
*Deaf and hard-of-hearing individuals may call TTY 800-877-8339
HUD Assistance
HUD assistance is available:
*Survivors who lived in a public housing authority unit; or a subsidized unit (Section); or have a Housing Choice Voucher; and were impacted by Hurricane Matthew, you should contact your local housing authority. If you have additional questions, contact HUD at 336-851- 8058 or email at hudhelping@hud.gov
*Survivors who are a homeowners and need help or have questions about foreclosure, foreclosure prevention or your next steps, contact a HUD approved housing counseling agency by calling 800-569-4287. Survivors concerned about housing discrimination after the disaster may contact HUD at 800-669-9777 or 888-560-8913.
Public Assistance
*Completed 416 of 416 eligible kick-off meetings.
*FEMA’s Public Assistance (PA) Grant Program provides assistance to state, tribal and local governments and certain types of private nonprofit organizations to help communities quicklyrespond to and recover from the effects of Hurricane Matthew.
*Through the PA Program, which is administered by North Carolina Emergency Management and FEMA provides supplemental federal disaster grant assistance for debris removal, emergency protective measures and the repair, replacement or restoration of disaster-damaged, publicly owned facilities and the facilities of certain private nonprofit (PNP) organizations. ThePA Program also encourages protecting these damaged facilities from future events by providing assistance for hazard mitigation measures.
National Flood Insurance Program (NFIP)
*As of COB 4/07, 5,846 NFIP claims have been paid to North Carolina survivors for $190 million.
*Survivors with flood insurance can call the FEMA help line at 800-621-3362, Monday through Friday from 9 a.m. to 7 p.m. EST and select No. 1 then option No 2. The call center staff will assist you with information regarding your policy and survivor’s calls can be transferred to their insurance carrier for additional assistance.
Other Resources
*Owners of meat and poultry producing businesses who have questions of concerns may contact the FSIS Small Plant Help Desk by phone at 877-FSIS-HELP (877-374-7435), by email atinfosource@fsis.usda.gov, or 24/7 online at www.fsisusda.gov/wps/portal/f sis/topics/regulatory-complain ce/svsp/shelpdesk.
*Legal Aid of North Carolina provides temporary legal assistance to disaster survivors at no charge. Survivors with questions can call 866-219-5262.
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