03/28/2024
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By Erin Smith

A series of equipment failures left many Star Communications customers without internet and telephone service for several hours on Sunday. The malfunctions lead to an outage that lasted throughout the day on Sunday and was finally restored at 2:15 a.m. Monday.

According to Star Communications Facebook page, the outage affected both Internet and telephone service. The equipment which failed was replaced but a series of equipment failures continued to plague the system, according to Star Communications page.

Customers who are still experiencing problems on Monday morning are requested to reboot their equipment and if that does not resolve their issue, to contact the Star Communication Technical Support line at 800-945-4233.

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