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By Brenda Brown

Social Security Public Affairs Specialist in Fayetteville, NC

Social Security encourages people to rejoin the workforce when they are able. Ticket to Work is

our free and voluntary program that helps people get vocational rehabilitation, training, job

referrals, and other employment support services.

This program is for people ages 18 to 64, who are receiving disability benefits, and need support

re-entering the workforce or working for the first time. While many disabled individuals are

unable to work and may never be able to return to work, we know that some are eager to try

working again. Work incentives make it easier to work and still receive health care and cash

benefits from Social Security while providing protections if people have to stop working due to a


Social Security works with employment networks to offer beneficiaries access to meaningful

employment. Employment networks are organizations and agencies, including state vocational

rehabilitation agencies that provide various employment support services. Some services they

may help with include résumé writing, interviewing skills, and job leads.

Ticket to Work gives individuals the opportunity to choose from several employment networks.

Participants are free to talk with as many employment networks as they want before choosing

one. If someone signs an agreement with an employment network, the employment network will

help the individual develop an employment plan. We will review their progress toward achieving

the goals of their employment plan every 12 months. If they are making timely progress in their

return to work plan, we will not conduct a medical review of their disability during the time they

are in the program.

Many people have successfully completed the Ticket to Work program. Anyone interested in the

Ticket to Work program should call the Ticket to Work Helpline toll-free at 1-866- 968-7842

(TTY 1-866- 833-2967). More information on the program is available online at


Remember, Social Security is with everyone through life’s journey, providing resources that can

help people reach their work and retirement goals.