Wesley Pines was recently recognized as the Top Performer in the 2016-17 Life Care Services (LCS) Life Plan Resident Satisfaction Survey in the areas of Overall Satisfaction, Accounting, Assisted Living, Communications, Executive Director, Extraordinary Impressions, Food and Beverage, Health Center, Marketing and Sales, Plant Operations, Security and Transportation.
Rick Exline, Executive Vice President of Life Care Services shared, “We serve the customer first and foremost,” which is the very first Life Care Services Principle. Life Care Services prides itself on delivering outstanding experiences to their residents. “Congratulations to Wesley Pines for exemplifying this focus,” states Exline. He also imparted that Wesley Pines set the bar for the other 130 communities that LCS manages across the U.S.
Residents made several comments expressing how secure they feel at Wesley Pines, that the staff is helpful, friendly and welcoming, and that they are happy with their decision to move to Wesley Pines.
Wesley Pines Retirement Community is the area’s only continuing care retirement community offering independent living, assisted living and skilled nursing. To find out more about their recent awards or to learn more about the community please call Amy Hammond at (910) 738-9691 or visit the website at www.wesleypines.org.
LCS is the third leading senior care leader in the U.S. with more than 33,000 people living in over 130 communities managed and marketed by the companies of LCS. LCS employs more than 600 people nationwide and another 23,000 in senior living communities located in 31 states.