RALEIGH, N.C. – North Carolina residents who suffered losses and damage as a result of Hurricane Matthew can now get information about available state and federal assistance at a Disaster Recovery Center in Columbus County opening Wednesday, Nov. 2.
Location: Columbus County
Employment Security Commission
913 Jefferson Street
Whiteville, NC 28472
Regular hours: Monday through Saturday, 10 a.m. to 7 p.m.
DRCs are staffed with representatives from the Federal Emergency Management Agency, North Carolina Emergency Management and the U.S. Small Business Administration. You can receive help applying for federal disaster assistance, learn about the types of assistance available, learn about the appeals process and obtain updates regarding your application.
FEMA and the state have recovery centers open throughout the disaster-affected counties in North Carolina. To locate the center nearest to you, call the FEMA Helpline at 800-621-3362 or download the FEMA Mobile App. If you have access to a computer, you can go online to FEMA.gov/DRC or ncdps.gov.
If you have phone and/or internet access, you may register in one of the following ways:
- Online at DisasterAssistance.gov.
- Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
- Download the FEMA Mobile App and apply.
Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc. while visiting a disaster recovery center may call the Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at fema.gov/media-library/assets/videos/111546.
FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.
Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.
For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.
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