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Town of White Lake: Utilities/Customer Service Representative

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Responsible for activities involved in the establishment and maintenance of customer
utility accounts; generation and mailing of utility bills; handling customer inquiries related
to issues, preparing and verifying a variety of electronic and manual reports and records;
generates work orders; and collects a variety of funds for Town fees and services. Work
is characterized by the multiple detailed procedural steps involved in the work, and the
required independent knowledge of the utility billing process and computer application.
Work is performed under general supervision of the Administrative Services Director.

Education: Graduation from an accredited high school or GED equivalent, courses in
business, accounting or similar field is desired. Special requirements: Valid NCDL and
proficiency in Microsoft Word and Excel. Salary Grade 13, Range $32,620-$50,561 plus
excellent benefits. Obtain applications at White Lake Town Hall, 1879 White Lake Dr. or
at www.whitelakenc.org and return in a sealed envelope to Brenda Clark, Administrative
Services Director at 1879 White Lake Dr. PMB 7250, White Lake, NC 28337. Position
is open until filled. Equal Opportunity Employer.