If you are a Blue Cross Blue Shield customer, you may want to double check your plan. Some residents in North Carolina can expect to see a refund if they are a Blue Cross and Blue Shield of North Carolina customer after a failure in BCBS system caused some customers to be placed in incorrect plans, resulting in them receiving incorrect bills.
According to reports, the company is working to rectify an error and hopes to have the issue corrected by the end of the week.
The company estimated that the system failure affected about 1 percent of the company’s customers in North Carolina
Company officials said that customers who were billed incorrectly can expect to see refunds by the end of the week, according to BCBS blog page.
About Author
